Privacy Policy
Privacy Policy for SMS Texting Service
Madison Medical and Sports Rehabilitation Center
Effective Date: 01/01/2025
Madison Medical and Sports Rehabilitation Center (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SMS texting service.
1. Information We Collect
When you opt in to receive SMS messages from us, we may collect:
- Your phone number
- Your name (if provided)
- Any information you voluntarily share in response to our SMS messages
2. How We Use Your Information
We use your information to:
- Send appointment reminders, health-related notifications, and updates about our services
- Provide customer support and respond to inquiries
- Improve our communication and service offerings
- Comply with legal and regulatory requirements
3. Who We Share Your Information With
We do not sell, rent, or share your phone number or personal information with third parties for marketing purposes. We may share information only with:
- Service providers assisting in SMS message delivery (e.g., HIPAA-compliant messaging platforms)
- Legal authorities if required by law or to protect your rights and our practice
4. Your Choices and Rights
- Opt-Out: You can opt out of SMS communications at any time by replying STOP to any message.
- Data Access & Deletion: You may request access to, correction of, or deletion of your personal data by contacting us at 973-377-6700
5. Security of Your Information
We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no electronic transmission is completely secure, and we encourage caution when sharing personal information.
6. Compliance with Regulations
We adhere to applicable privacy laws, including:
- HIPAA (Health Insurance Portability and Accountability Act) for safeguarding patient information
- TCPA (Telephone Consumer Protection Act) for SMS communication regulations
- State and federal privacy laws governing medical communications
7. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.” Continued use of our SMS service after updates constitutes acceptance of the revised policy.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Madison Medical and Sports Rehabilitation Center
345 Main St Madison NJ 07940
appointments@madisonmedicalnj.com
973-377-6700